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KMID : 1134820100390091305
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Journal of the Korean Society of Food Science and Nutrition
2010 Volume.39 No. 9 p.1305 ~ p.1312
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Perception and Satisfaction on Nutrition Counseling Service for Patients Consuming a Therapeutic Diet at Hospitals in Busan
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Lee Jeong-Ryeh
Son Eun-Joo
Lyu Eun-Soon
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Abstract
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The purpose of this study was to investigate the perception and satisfaction on the nutrition counseling service for patients consuming a therapeutic diet at hospitals in Busan. The subjects were 153 inpatients at five hospitals with over 400 beds each. The research was performed through the interviewing process using questionnaires conducted from January to February, 2008. In a total of 88 patients, 57.5% had experienced nutrition counseling and were through the motives of counseling with doctors 64.2% and themselves 29.3% of the patients. In the method of nutrition counseling, 58% of the patients had an individual counseling. In the patients" perception on the nutrition counseling, 75.0% of the patients understood very well, 83.0% of them perceived the explanation as very important, 79.5% were very satisfied and 78.7% were helped in nutrition-management. On a scale of 5.00 for the nutrition counseling satisfaction, the average scores were 3.80 for "explanation of knowledge", 3.71 for "cognitive communication skills", 4.05 for "effective communication skills" and 3.60 for "facilitation skills". The items of low scores in the nutrition counseling satisfaction were "follow up diet-therapy after discharge", "providing to personalized nutrition information", "presentation of specific menu" and "methods of menu planning". There were significant (p＜0.01) positive correlation between perception and satisfaction on the nutrition counseling. Therefore, it was suggested that dietitians increase the patients" satisfaction on the nutrition counseling with developing the model based on the patient-centered counseling.
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KEYWORD
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nutrition counseling, patients perceptio, , patients, satisfaction
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